Shipping policy
PLEASE READ BEFORE PLACING YOUR ORDER
WE ASK YOU KEEP YOUR BILLING ADDRESS AND SHIPPING ADDRESS THE SAME. MAKE SURE YOU'RE ENTERING IN THE CORRECT BILLING ADDRESS THAT'S ASSOCIATED WITH YOUR BANK CARD. IF YOU DON'T ENTER THE CORRECT BILLING ADDRESS YOUR CARD WON'T PROCESS THE PAYMENT. IF YOU SEE A PENDING TRANSACTION ON YOUR CARD AFTER BEING DECLINED IT WILL FALL OFF AND IT'S ONLY SHOWING YOU ATTEMPTED TO MAKE THE TRANSACTION.
WHEN USING PAYPAL MAKE SURE TO CHOOSE THE CORRECT ADDRESS YOU WOULD LIKE YOUR PACKAGE TO SHIP TO IF IT IS DIFFERENT THAN YOUR BILLING ADDRESS. IF YOU FAIL TO DO SO YOUR PACKAGE WILL BE SENT TO YOUR BILLING ADDRESS.
Processing takes 2-3 Business days for your order to be shipped out. Processing occurs Monday-Friday. (If you ordered on Friday your order will be processed on the next business day which is Monday.) Express Shipping Orders are 2 to 3 Business Days.
Most Packages Delivery is with FedEx. Business days are Monday-Friday.
- When will my tracking number start to update?
After receiving a tracking email, Shipping Activity will become available within 24hrs. Please Track Your Package at https://www.fedex.com/en-us/tracking.html. Your Tracking Number will come to your email once your order has been processed. Please check your spam folder if you don’t see it inside your inbox. If you haven’t received a tracking number after 3 days from placing your orders please contact customer service at skaibellabundles@gmail.com or (832) 598-6153, during business hours.
- Can I make changes to my order?
To insure a quick delivery all orders are processed daily, So orders cannot to be altered or changed once your payment is complete.
Skai Bella Bundles Business Hours (Eastern Time)
Monday/Wednesday: 8:00 a.m. - 11:00 a.m. & 7:30 p.m. - 9:30 p.m.
Tuesday/Thursday: 1:00 p.m. - 8:00 p.m.
Friday: 2:00 p.m. - 6:00 p.m.
Saturday/Sunday: CLOSED